BIGVU AI Credits System
BIGVU now uses a credit system for all AI features.
This article answers the most common questions about how credits work.
How do I get credits?
You can get credits in two ways:
1. Subscription plans (monthly credits)
Credits refresh every billing month:
- Free – 500 credits (one-time only)
- Starter ($20/mo) – 1,500 credits/month
- AI Pro ($39/mo) – 3,000 credits/month
- AI Max ($80/mo) – 10,000 credits/month
2. Credit top-ups (one-time purchase)
You can buy extra credits anytime:
- Micro – 1,000 credits
- Creator – 2,750 credits
- Studio – 12,000 credits
- Power – 40,000 credits
Do my credits expire?
- Subscription credits: reset every month (unused credits don’t roll over)
- Top-up credits: never expire
Which credits are used first?
When you use a feature:
- Subscription credits are used first
- Top-up credits are used after
What can I use credits for?
Credits are used across all AI tools. Examples:
- Avatar videos – charged per second
- AI videos – charged per second
- Script writing – per script
- AI images – per image
- Voiceovers – per second Each feature has a specific credit cost.
Why can’t I access some features on the Free plan?
Free users:
- Get 500 credits once only
- Have limited access to features
Premium features unlock when you:
- Subscribe to any paid plan, OR
- Buy a credit top-up
What happens if I upgrade my plan?
If you upgrade mid-cycle:
- You keep your remaining credits
- You get the difference in credits added
Example:
If you upgrade from Starter (1,500) to AI Pro (3,000), you receive +1,500 credits (minus what you've already used).
What happens if I downgrade or cancel?
- Downgrade: takes effect next billing cycle
- Cancel:
- You can use your credits until the end of your billing period
- After that, subscription credits reset to zero
- Top-up credits remain available
What happens if I run out of credits?
- You won’t be able to run new AI actions
- You’ll be prompted to:
- Upgrade your plan, or
- Buy more credits
Will I be notified when my credits are low?
Yes!
You’ll get an email when your credits drop below 10% of your plan.
Examples:
- Starter: below 150 credits
- Pro: below 300 credits
- Max: below 1,000 credits
How are credits calculated for videos?
- Costs are based on duration (seconds)
- The system shows an estimated cost before you start
- If the final video is shorter, unused credits are returned
Credit Consumption Rate Card
Feature | Cost | Unit |
|---|---|---|
Twin Avatar creation | 8,000 | per avatar |
Avatar / Influencer video | 5 | per second |
AI Script Writer | 2 | per script |
AI Image Generator | 1 | per image |
AI Videos | 47 | per second |
Voice Clone creation | 5 | per clone |
Text-to-Speech voiceover | 1 | per second |
Background Music generator | 2 | per track |
Portrait-to-Video | 46 | per second |
AI Portrait Image | 1 | per 2 images |
What each plan buys:
Action | Free (500) | Starter (1,500) | AI Pro (3,000) | AI Max (10,000) |
|---|---|---|---|---|
Twin Avatars (8,000 ea) | 0 | 0 | 0 | 1 |
Avatar video (5/sec) | 100 sec | 300 sec | 600 sec | 2,000 sec |
AI Video (47/sec) | ~10 sec | ~31 sec | ~63 sec | ~212 sec |
Portrait-to-Video (46/sec) | ~10 se | ~32 sec | ~65 sec | ~217 sec |
Text-to-Script voiceover (1/sec) | 500 sec | 1,500 sec | 3,000 sec | 10,000 sec |
AI Scripts (2 each) | 250 | 750 | 1,500 | 5,000 |
AI Images (1 each) | 500 | 1,500 | 3,000 | 10,000 |
Voice clones (5 each) | 100 | 300 | 600 | 2,000 |
AI Music (2/track) | 250 | 750 | 1,500 | 5,000 |
Do teams share credits?
Yes.
- Team plans get 3,000 credits/month total
- Credits are shared across all members
- Any top-ups are added to the shared pool
Do I lose access if I stop paying?
Yes, partially.
If:
- Your subscription ends and
- You have no top-up credits left
Questions? Clarifications?
Updated on: 19/04/2026
Thank you!