- In order to reset your password, you can do it directly in the app (press on Forgot Password during login) or through a web browser using the following link https://desk.bigvu.tv/bigvu-desk/views/forgot-password.html
- Please make sure to verify your email. After one day, you will not be able to login if you have not verified your email.
- In order to change the email address for your account:In the app:Go to My ProfileSelect Change EmailEnter the email address you wish to change to and click "Change Email"On the Web:Go to My Profile (in the left menu)In the email, address box click "Change"Enter the email address you wish to change to and click "Change Email"Please make sure to verify your email.
Email will not change until confirmation!