In order to reset your password, you can do it directly in the app (press on Forgot Password during login) or through a web browser using the following link https://desk.bigvu.tv/forgot-password
Please make sure to verify your email. After one day, you will not be able to login if you have not verified your email.
*please note: Changing email account is possible only if the new email account does not exist on BIGVU *
In order to change the email address for your account:
In the app: Go to "My Profile" -> Press on the email account ->
Select Change Email->Enter the email address you wish to change to and click "Change Email".
On the Web: Go to "My Profile" (in the left menu bar)In the email, address box click "Change" Enter the email address you wish to change to and click "Change Email".
Note: Please make sure to verify your email! Email will not change until confirmation!