Password Change

  • In order to reset your password, you can do it directly in the app (press on Forgot Password during login) or through a web browser using the following link https://desk.bigvu.tv/bigvu-desk/views/forgot-password.html
  • Please make sure to verify your email. After one day, you will not be able to login if you have not verified your email.

Email Change

*please note: Changing email account is possible only if the new email account does not exist on BIGVU

In order to change the email address for your account:

  • In the app: Go to "My Profile" -> Press on the email account ->
    Select Change Email->Enter the email address you wish to change to and click "Change Email". 
  • On the Web: Go to "My Profile" (in the left menu bar)In the email, address box click "Change" Enter the email address you wish to change to and click "Change Email".

    Note: Please make sure to verify your email! Email will not change until confirmation!
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