BIGVU is both a web app desk.bigvu.tv (BIGVU Desk) and an Android or iOS App (BIGVU Reporter). The same Username (email) and password, Facebook or Google account is used to enter to the BIGVU Desk and BIGVU Reporter App on your smartphone.
Access BIGVU DESK desk.bigvu.tv
On the App
Make sure to log in the same account on the desk:
Enter the App-> Press on "My profile"(1) -> check that you are using the same email address(2)