Locate your invoice
To locate the invoice for your BIGVU purchase for financial reasons, you must contact the platform through which you purchased your plan.
Apple - iOS
- To see your purchase history, go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
- To see the full receipt (including tax), tap or click the date. Multiple purchases, including subscriptions, might be grouped into one charge.
For the detailed guide:
Google - Android
- On your mobile device, open the Play Store
- At the top right, tap your profile icon.
- Tap Payments & subscriptions ➡️ Budget & history
For the detailed guide:
Web App
Please contact our support team at support@bigvu.tv to request a copy of your invoice.
Updated on: 22/09/2024
Thank you!