Locate your invoice
To locate the invoice for your BIGVU purchase for financial reasons, you must contact the platform through which you purchased your plan.
To see your purchase history, go to reportaproblem.apple.com.
Sign in with your Apple ID.
A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
To see the full receipt (including tax), tap or click the date. Multiple purchases, including subscriptions, might be grouped into one charge.
For the detailed guide:
Go to Apple Support
On your mobile device, open the Play Store
At the top right, tap your profile icon.
Tap Payments & subscriptions ➡️ Budget & history
For the detailed guide:
Go to Google Play Help
Please contact our support team at support@bigvu.tv to request a copy of your invoice.
Apple - iOS
To see your purchase history, go to reportaproblem.apple.com.
Sign in with your Apple ID.
A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
To see the full receipt (including tax), tap or click the date. Multiple purchases, including subscriptions, might be grouped into one charge.
For the detailed guide:
Go to Apple Support
Google - Android
On your mobile device, open the Play Store
At the top right, tap your profile icon.
Tap Payments & subscriptions ➡️ Budget & history
For the detailed guide:
Go to Google Play Help
Web App
Please contact our support team at support@bigvu.tv to request a copy of your invoice.
Updated on: 22/09/2024
Thank you!