Locate your invoice

To locate the invoice for your BIGVU purchase for financial reasons, you must contact the platform through which you purchased your plan.

Apple - iOS

1. To see your purchase history, go to reportaproblem.apple.com.

2. Sign in with your Apple ID.

3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.

4. To see the full receipt (including tax), tap or click the date. Multiple purchases, including subscriptions, might be grouped into one charge.

For the detailed guide:
Go to Apple Support

Google - Android

1. On your mobile device, open the Play Store

2. At the top right, tap your profile icon.

3. Tap Payments & subscriptions ➡️ Budget & history

For the detailed guide:
Go to Google Play Help

Web App

Please contact our support team at support@bigvu.tv to request a copy of your invoice.

Updated on: 22/09/2024