You can enter in the Web App to check the email you signed in to and the Subscription Plan linked to that email.

1. Enter to BIGVU App home screen : desk.bigvu.tv and log in.
2. Click on "Profile icon" on the top right of the screen.
3. Check your User Name, email account and the Subscribed Plan linked to this account

In the Menu bellow, you will be able to:

  • Manage your Profile infos by clicking on "Profile" in the menu

  • Manage your Subscription by selecting "Billing" in the menu, you will be able there to edit your Credit Card infos or even Cancel your subscription

Note: if you want to cancel your Subscription, please refer to this FAQ article: How do I Manage my Subscription, Cancel Auto-Renewal on WEB App?

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