Refreshing your social channels may help overcome connectivity issues. You can also disconnect unused or defunct social channels
View this article to refresh or delete Social Channels on Mobile
Locate Dashboard
Log into your BIGVU account
Select ‘Social Channels’ from the left-hand menu bar (1) and click on Manage Account to manage your Social Channels (2)
You can also choose to link additional channels from this screen. Select the social media channel you would like to link to your BIGVU account (3)
Locate Social Channel
At the bottom, you can find all the Linked Accounts
Select the social media account you want to refresh or delete by (4) clicking the 3 dots at the end of the line to manage the Linked channel
To refresh the connection, select “Refresh connection”
➡️ Then, confirm permission to allow, authorize, or continue the usage of the app as a third-party application.
To Delete the social media channel from the list, select “Remove Channel” and confirm the action to proceed.
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