Branding tool allows you to create custom templates for your organization.

Please note: Only Desk Admins and Organization Admins can create templates in channel branding.

Organization Admins - can create templates for specific desks or for the entire organization. To choose whether the template is for a desk or for the organization, you will need to choose the correct level

Desk Admins - can only create templates for their assigned desk

Follow these steps to create a new template in Channel Branding:

1. Enter the left menu and select 'Branding'

2. Select either Titling or Template Editor (for more information: Titling and Template Editor)

3. Under Template Options, make sure save as a new template is checked.
If you are an organization admin - select the desired level for the template (organization or desk)

4. Continue editing the template/titling. Follow these FAQs:

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