If you didn't add captions to your video please check:
How to add my business card without adding captions on the Web
Business information allows you to create business cards that you can display in the introduction or output of your videos.
Click on your Thumbnail on the top right of your desk → “Profile” → “My Business”
Here are displayed My Business, all Company Informations: “My Business” including Company Name, Number of Employees and Address.
Scrolling down you will find the Business Card Info including Email, Phone number and Social Channels you can link to BIGVU.
After completing this information you can add your Business Card in Intro or Outro of your Video: